Shipping & Returns

SHIPPING INFORMATION
Orders are shipped within 14-30 business days depends on item requested
Please contact by mail ronit.kaplan25gamil.com @or whatsapp mobile +972 523629192 regarding
shipping of order. For rush service of less than three – four weeks, please add "rushed order", and
will do the best to accommodate your request
Local Shipping Israel
Express shipping via messenger to your door is available (in 48 hours – approx. time)
Cost 20-50USD depends on destination point from RK Jewelry Studio
International Shipping
All destinations are shipped via regular registered air mail with tracking number. Delivery time: 2-3
weeks.
* Any taxes that customs might claim will be upon the buyer responsibility to pay for.
Express Airmail Via Messenger
Cost approx 20USD, delivery time within 5 business days
Timing may change from country to country.
Please contact RK Jewelry to make sure production time meet your needs
Please note delivery times are estimated, delay may occur by post, custom or holiday.

RETURNS & EXCHANGES
You can return or exchange the item within 14 days of receiving the item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or
unused and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact by mail ronit.kaplan25@gmail.com
Items sent back without first requesting a return will not be accepted.
It is the buyer's responsibility to pay for the return shipping costs.
Replace items are only if they are defective or damaged
Once your return item is received and inspected, will send you an email to notify you that it is
received and will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to
your credit card or original. method of payment, within 72 hours.

Custom made Order
Custom made orders - can not be refunded
For any rushed order shipping fees will not be refunded.
Returns
instructions for shipping back.
Customer will be responsible for paying for shipping costs for returning the item. Shipping costs are
non-refundable. If you receive a refund, the cost of return shipping will be deducted from your
refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may
vary.
If you are shipping an item over $75, suggest you consider using a traceable shipping service or
purchasing shipping insurance.
Please do not hesitate to contact for any question or inquiry regarding item of conditions
Hope you enjoy your new jewel made with love just for you or your beloved ones
Thank You for choosing RK Jewelry
Ronit Kaplan
RK Jewelry